CRIMS - Prosecution Manager
Adhering to best practice, IQM Software have designed and developed, in conjuction with fraud officers, a solution to assist with revenue protection throught train networks. By continually communicating with Fraud Offices we have developed the "CRIMS" system. This application allows companies to monitor, record, report and action cases against an individual thought to be evading fares.
The software operates by recording the evasion event details right from the beginning of the investigation through to the printing of a Court Summons, additionally it can assign a cases to a specific court and schedule in a court appearance.
Inspectors or administration users can record conversations between the revenue officer and the accused, detailing who said what to whom, which can later be utilised in court to assist with any prosecution procedures.
Details pertaining to individuals, charges, offences, on train details, court allocation, MG11 forms, verification letters, statement of facts documents, acknowledgement and notice of plea are all included in the software.
Additionally, the recording of specific Courts of Justices and the court details, as well as the ability to assign individual Courts to a selection of train stations aides users with the processes involved in making a successful legal application.
Add to this the ability to report on historical cases either by Revenue Protection Inspectors, Courts, Depots, Stations and date periods and you are just beginning to see how versatile the software is. Accurate and detailed data is especially helpful when analysing your data. You can focus on your individual requirements, be that using the data recorded to draw attention to particular stations that are shown to be areas of higher risk, or by reviewing revenues returned by selected Courts. You now have the ability to see the whole picture.
Matthew Clarke Thameslink Rail Prosecution Manager is quoted as saying, "Since our partnership with Internet Query Marketing has started we have increasingly produced better results year on year. The software provided has without doubt been one of the contributing factors to this end. In the last 12 months our revenue income has increased significantly"… We at Internet Query Marketing think that this statement really does emphasise the benefits of using our application.
As with all the applications we develop, flexibility is the key word. Should any of our applications not fit your requirements exactly we will be happy to make amendments for you, giving you your own bespoke software but based on software that already has a proven history.
CRIMS is a superb system for processing ticket-less and fraudulent rail travel prosecutions.
CRIMS will generate all associated and appropriate paperwork including:
- Summons documents.
- Verification Document.
- Notice to Cite Previous Case
- Acknowledgement and Notice of Plea
- Notice to Defendant: Proof by Written Statement
- Notice to Defendant: Plea of Guilty in Absence
- Statement of Facts
CRIMS will store court case results including any payments received from the courts.
CRIMS will also continually build a historical record of all cases and resulting actions enabling users to:
- Quickly identify persistent abusers of the rail network.
- Identifying trends relating to crime based on date and time criteria
- Focus on selected persistent crime spots
All cases entered are associated to an individual, and can include a list of previous cases on prepared court acceptable paperwork.
Stations on the system can be assigned a local court, which is used as the default court to assign the case to.
Cases can also be assigned to the court as one of a batch, and documents can be batch printed accordingly.
Cases entered can have one or more offences stored against them and have the option to store case specific information relating to the offence, such as ticket number.
CRIMS information stored about a case is entered within the following sections:
- Individual Details
- Train Details
- Offence Details
- Court Details
- MG11 (optional, for when printed MG11 form is not used)
- Statement Of Facts (to enter information to be merged into the Statement Of Facts document presented in court)
- Record information in the system relating to defendants, cases, offences, courts and hearings, and more.
- Produce a wide variety of documentation relating to the prosecutions process, from verification letters, to summons, or warn fare letters (travel irregularity letters). These can be printed either individually or as a batch for a given court appearance.
- Recording of case progress and results including monetary awards and payments.
- Linking of cases to defendants, providing a case history against repeat offenders.
- Produce a wide variety of reports including period summary reports, inspector performance, fiscal reporting, repeat offenders and more.